CONFLICT RESOLUTION

Resolving conflict can be mentally exhausting and emotionally draining. This is particularly true when the conflict becomes hostile and when strong feelings become involved. Many individuals seek to avoid conflict when it arises; however there are many times when conflict can be used as a critical aspect of creativity and motivation.

It is important to manage conflict, not to suppress conflict and not to let conflict escalate out of control.

Facilitate Solutions uses proven processes and tools that guide individuals, groups, or Parties to work through and resolve disputes. Your conflict resolution group will:

• Determine and focus on the primary issue
• Be oriented towards mutual gains
• Reveal underlying interests and concerns
• Focus on interests rather than positions
• Separate people from the problem
• Be rational rather than emotional
• Aim for outcomes based on objective standards
• Determining best alternative to a negotiated agreement
• Come to a resolution that each Party can support
• Improve communication skills
• Build a relationship that allows Parties to resolve conflicts through collaboration rather than competition

Studies have shown that negotiation and conflict resolution skills are among the most significant determinants of career and business success. Call or email us today to realize improved relations within your company or organization.